How can I make a claim for compensation for an accident on the Luas?
Before contacting a personal injury solicitor about making a claim for compensation for an accident on the Luas it is essential that you seek medical attention for your injury. Regardless of the cause of the accident and the severity of the injury sustained, you will not be entitled to make a claim for an accident on the Luas if you did not seek prompt medical treatment for your injury.
It is probable that the Injuries Board will need to assess your claim for an accident on the Luas, and if you cannot submit a Medical Assessment form to support your case, your claim will be rejected. You must also report your accident to the tram operator, as this is likely to make your case more straightforward and it will improve the probability of an Injuries Board assessment being granted.
You can call the Luas Customer Care to advise them of the accident and your injury, but this should be backed up by making a written complaint to the Veolia Transport Customer Care Department; contact details are available on the Railway Procurement Agency website. It is important that you keep a copy of the letter you send as this can be submitted in support of your Luas accident claim.
The duty of care owed to you by the tram operator is not absolute, and in contrast to an accident on an aircraft, the tram operator will not automatically be liable for your injury. A Luas accident claim will only be possible if it can be proven that your injury was sustained as a direct result of negligence of the driver or the tram operator for failing to provide a tram that was safe.
Once your injuries have been assessed and you have reported the accident we recommend speaking with a personal injury solicitor about making an injury claim for an accident on a Luas tram. When you contact a solicitor, you will need to describe the circumstances surrounding the accident, the injury you sustained and any medical information you have been given by your doctor about the extent of the physical damage caused. Your solicitor will advise you if a claim for compensation for an accident on the Luas is possible, and you will be advised of the steps which need to be taken in order to initiate a legal claim.
If your case is successful you will be awarded compensation for an accident on the Luas as recompense for the pain, suffering and loss of amenity caused by your injury, and you will also be able to recover any costs you have incurred as a result of the accident. Your solicitor should be able to give you an indication of the level of compensation applicable after being informed of the severity of your injuries.